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Course Title: PDA Oral Health Care: Dental Administrators

Course Outline:

SCQF LEVEL 6 (day release programme comprising of 28 weeks)

The Professional Development Award for Dental Administrators (receptionist) is designed to enhance the skills and knowledge required of a dental receptionist working within a dental environment.

What does it involve?

The PDA will be awarded on successful completion of a total of 5 credits. The PDA carries a minimum of 16 SCQF credit points.

A total of 4 mandatory units

• Dental Workplace Experience
• Customer Care
• Develop and Reflect on Own Practice in a Dental Environment 
• Implement appointment and payment systems

Optional Units

• Specific or Bespoke Software 2
• Supervise an Office Facility

Are there any exams?

There is continual assessment throughout the programme and will include; observation of practice; written assignments; product evidence; reflective accounts of practice and case studies.

What do I need to start?

You will be in employment within an oral health care environment and have English at Intermediate 2 or above.

What can I do afterwards?

Progression towards the SVQ Level 3 in Dental Nursing.

*This course is subject to approval

How to apply for this course