Complaints
You may wish to make a suggestion or submit a few words of appreciation following your experience at College. Also, you may have some concern(s) or constructive comments that we would encourage you to tell us about.The best way would be for you to follow our current policy and procedures. Click on the links below for more information.
Student Complaints Procedure
Customer Charter
We monitor the number of complaints and suggestions we receive. Further information regarding this will appear on this site shortly.
In addition, we have received many complimentary letters and verbal testimonies on the excellence of our service from both students and corporate clients and some of these can be found in our Course Guide. If you would like to make a comment or a suggestion, please do so.
If you have any further queries about this, please contact Lorraine Sutherland, Head of Human Resources at lsutherland@coatbridge.ac.uk or by telephone on 01236 422316.
