Feedback and Comments
Feedback and Client satisfaction
You may wish to make a suggestion or submit a few words of appreciation following your experience in dealing with the College. Also you may have some concern(s) or constructive comment that the College would encourage you to tell us about.
The best way would be for you to follow current Coatbridge College policy and procedures. Click on the links below for more information.
College Complaints for Academic Session 2007/08
| Coatbridge College |
Number of Complaints |
Category of Complaints |
Number in Category |
| Core Skills |
1 |
Course Related |
11 |
| |
|
Employment Related |
3 |
| Science, Sport & Care |
0 |
Finance |
0 |
| Creative Arts & Technologies |
6 |
Theft |
0 |
| Business & Community Services |
1 |
Equal Opportunities |
0 |
| College Wide |
6 |
|
|
| TOTAL: |
14 |
TOTAL |
14 |
College Complaints for Academic Session 2008/09
| Coatbridge College |
Number of Complaints |
Category of Complaints |
Number in Category |
| Core Skills |
2 |
Course Related |
10 |
| |
|
Employment Related |
2 |
| Science, Sport & Care |
1 |
Finance |
0 |
| Creative Arts & Technologies |
0 |
Theft |
0 |
| Business & Community Services |
2 |
Equal Opportunities |
0 |
| College Wide |
7 |
|
|
| TOTAL: |
12 |
TOTAL |
12 |
College Complaints for Academic Session 2009/10
| Coatbridge College |
Number of Complaints |
Category of Complaints |
Number in Category |
| Business, Arts & Technologies |
5 |
Course Related |
13 |
| |
|
Employment Related |
4 |
| Care |
3 |
|
|
| Science, Hairdressing & Beauty |
4 |
Finance |
1 |
| College Wide |
6 |
Equal Opportunities |
0 |
| TOTAL: |
18 |
TOTAL |
18 |
College Complaints for Academic Session 2010/11
| Coatbridge College |
Number of Complaints |
Category of Complaints |
Number in Category |
| Business, Arts & Technologies |
2 |
Course Related |
12 |
| |
|
Employment Related |
2 |
| Care |
7 |
|
|
| Science, Hairdressing & Beauty |
3 |
Finance |
2 |
| |
|
Theft |
0 |
| College Wide |
4 |
Equal Opportunities |
0 |
| TOTAL: |
16 |
TOTAL |
16 |
Client Satisfaction
Research has shown that learning from mistakes is an important way for public services to gain trust from their customers. Listening to, and asking for, comments, feedback and complaints about our service is a great way to make small adjustments to the way the College runs.
We would like to tell you as a potential/current customer of the College about our performance by directing you to the following links:
If you would like to add a comment or a suggestion, please
contact us
